Sunday, June 5, 2005

Establishing Trust Online Is Critical For Online Communication

In this article, researchers at New Jersey Institute of Technology (NJIT) have confirmed this fact that many of us have already known for a long time. Some of their we-knew-it-already findings include:

  • The most effective on-line teachers establish communication early and quickly.
  • The team leader or teacher must work hard to overcome the potential coldness of the electronic medium.
  • Good instructors model solidarity, congeniality, and affiliation.
  • Good online group leaders reinforce predictable patterns in communication and action.
  • Positive group leaders also involve team members in meaningful tasks.
  • Establishing swift trust early, contributes to subsequent course success.

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